Privacy policy

Who we are

This website, vanikra.in, is operated by Vanikra ("we", "us"). You can reach us at support@vanikra.in.

Information we collect on this website

Contact form

When you send a message through our contact form, we receive the details you enter: your name, business name, email address, phone number, business type and message. This information is emailed to our sales team and used only to respond to your enquiry and, if you ask for one, to arrange a demo.

Analytics

We use Google Analytics to understand how visitors use the website (pages viewed, approximate location, device type). Google Analytics sets cookies in your browser for this purpose. We do not use analytics data to identify you personally. You can block analytics cookies in your browser settings or with a browser extension.

Server logs

Like most websites, our hosting provider records standard server logs (IP address, browser type, pages requested, timestamps) for security and troubleshooting.

How we use information

• To respond to enquiries and provide demos or information you request.
• To operate, secure and improve the website.
• To comply with legal obligations.

We do not sell your personal information.

Sharing

Information may be processed by service providers that host the website, deliver email or provide analytics (such as Google Analytics), under their own privacy terms. We may disclose information if required by law.

Retention

Contact form enquiries are kept for as long as needed to respond to you and for a reasonable period afterwards for follow-up and record-keeping.

Your choices and rights

You may ask us to access, correct or delete the personal information you submitted through this website by emailing support@vanikra.in. We will respond in line with applicable Indian data protection law.

Data inside the Vanikra application

Business data entered into the Vanikra POS application by customers (products, sales, customer records) is governed by the service agreement and the application's own terms, not by this website policy.

Changes

We may update this policy from time to time. The "last updated" date at the top reflects the latest revision.

Contact

Questions about this policy: support@vanikra.in.